Return and Cancellation Policy

Effective date: July 26, 2026

Current store policy: All sales are final, and items are not returnable. Cancellation requests must be submitted within one business day after the order is placed and before the order is locked, opened, or shipped.

All Sales Are Final

Trading cards, sealed products, graded cards, accessories, Rip orders, and break-related purchases are generally final sale. We do not accept returns or exchanges because product condition, sealed status, market value, and livestream handling can change after purchase.

Cancellation Window

You may request cancellation within one business day after placing an order, as long as the order has not been locked for Rip preparation, opened, ripped, packed, shipped, canceled, or otherwise fulfilled. Business days exclude weekends and store holidays.

Rip Orders

Once an order is locked for Rip preparation, opened, or ripped on stream, cancellation is no longer available for the ripped portion of the order. If your order includes both Rip and Ship Sealed items, any remaining options depend on the fulfillment status of each item.

How to Request a Cancellation or Change

Use your account order page, verified guest order lookup, or contact form to submit a request. Requests are not automatically approved. We review the order status, cancellation deadline, inventory state, shipping state, and any payment or tax impact before confirming the result.

Address and Shipping Changes

Address changes may be requested before fulfillment. If a change affects shipping cost, taxes, delivery availability, or fraud review, we may require admin approval, additional payment, refund adjustment, or cancellation and re-ordering.

Refunds

Approved cancellations or approved refunds are returned to the original payment method when possible. Processing time depends on the payment provider and your bank. Shipping, handling, payment processing, or restocking costs may be non-refundable where allowed by law.

Damaged, Missing, or Incorrect Items

If you believe an order arrived damaged, missing items, or incorrect, contact us promptly with your order number, photos of the package and items, and a description of the issue. We will review the shipment, inventory records, livestream records where applicable, and carrier information before deciding the remedy.

Market Price Changes

Card and sealed product prices may change after purchase. Price changes after checkout do not create a right to cancel, return, or receive a price adjustment.

Contact

Questions about returns or cancellations can be sent to support@example.test.